Return & Refund Policy
Return window: 3 days (72 hours) from the date of delivery for eligible cases.
Digital product nature: All products sold on Gamepinz.com (CD Keys, Gift Cards, License Keys, E-Pins, Game Coins) are digital goods delivered instantly by email. Due to the nature of digital products, all sales are final once the key or code has been delivered and/or activated.

Eligible for refund or replacement:
The product key or code is invalid, already used, or does not activate as described.
The product delivered is different from what was ordered.
A technical fault on our side prevented successful delivery.
Issues are reported within 3 days of delivery.

Not eligible for refund:
The key has been activated or redeemed by the customer.
Purchasing the wrong product, wrong region, or incompatibility with customer's system.
Change of mind after purchase.
Requests made more than 3 days after delivery.

Resolution: For verified faulty or undelivered products, we will provide a replacement key or a full refund within 3 business days of verification.
How to request: Contact us at info@gamepinz.com or via WhatsApp +90 534 613 1634 within 3 days of delivery, with your order number and a description of the issue.

 

Shipping & Delivery Policy

All products are digital and delivered instantly to your registered email address. No physical shipping applies.

In rare cases of high order volume, delivery may take up to 24 hours. No shipping fee is charged.

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Contact & Support

Company: Gamepinz

Email: info@gamepinz.com

WhatsApp: +90 534 613 1634